Terms governing the use of our services
In these conditions “the client” means the person or company who has agreed to take out the graphic design services of Mwnci Bach Ltd. The deliverables means the services and work specified in the quotation to be delivered by Mwnci Bach Ltd to the client.
For each project, the client will receive a quotation outlining the project brief. We will begin work upon the clients written or oral approval of the quotation. Quotations are valid for 30 days.
Payment terms are 14 days from invoice issue date. All clients will be required to pay 50% of the project cost (where the total cost is £500 or more) before work can begin and the balance is due upon artwork approval unless otherwise agreed in writing by Mwnci Bach Ltd. All printed matter must be paid for in full prior to going to press. All web development must be paid for in full prior to the site going live.
A 1.5% monthly service charge is payable on all overdue balances. The client shall be responsible for all collection or legal fees necessitated by late or default in payment.
All deliverables shall be deemed complete once the client has signed off the work or indicated satisfaction either verbally, in writing, via e-mail or post. If the client fails to communicate with Mwnci Bach Ltd for a period of more than 30 days without explanation, the project shall be deemed satisfactory and complete.
The deposit paid to Mwnci Bach Ltd covers the cost of design work carried out as well as any admin work and communication with Mwnci Bach Ltd. The deposit is non refundable.
Payments may be made by cash, cheque, bank transfer.
Returned cheques will incur an additional fee of £50 per returned cheque. Mwnci Bach Ltd reserves the right to consider an account to be in default in the event of a returned cheque.
Unless otherwise provided in the quotation the client shall pay additional charges for changes requested by the client which are outside the scope of the quotation on a time and materials basis. These will be charged at Mwnci Bach Ltd’s standard hourly rate of £55 per hour. Such charges shall be in addition to all other amounts payable under the quotation.
Errors and omissions
It is the clients responsibility to check all proofs carefully for accuracy. Mwnci Bach Ltd is not liable for errors, such as typographic errors or misspellings and the client shall incur the cost of correcting such errors.
Mwnci Bach Ltd retains the right to reproduce, publish and display the deliverables in Mwnci Bach Ltd portfolios and Web sites, and in galleries, design periodicals and other media or exhibits for the purposes of recognition of creative excellence or professional advancement, and to be credited with authorship of the deliverables in connection with such uses.
Full colour printing
All reasonable efforts shall be made to obtain the best possible colour reproduction on customer’s work but variation is inherent in the print process and it is understood and accepted as reasonable that Mwnci Bach Ltd shall not be required to guarantee an exact match in colour or texture between the customer’s photograph, transparency, proof, electronic graphic file, previously printed matter or any other materials supplied by the customer and the printed article the subject of the customer’s order.
Copyrights and Trademarks
Copyright is retained by Mwnci Bach Ltd on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled.
By supplying text, images and other data to Mwnci Bach Ltd for inclusion in the customer’s deliverables, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.
By supplying images, text, or any other data to Mwnci Bach Ltd, the customer grants Mwnci Bach Ltd permission to use this material freely in the pursuit of the design.
Should Mwnci Bach Ltd, or the customer supply an image, text or other data for use in the customer’s deliverables believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow Mwnci Bach Ltd to remove and/or replace the item from the deliverables.
The customer agrees to fully indemnify and hold Mwnci Bach Ltd free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions.
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